Introducing Harmony FieldOS for Retail
Introducing Harmony FieldOS for Retail
Introducing Harmony FieldOS for Retail
Harmony FieldOS is a specialized execution skill for Harmony, built to coordinate retail rollouts and deployments at scale.
Harmony FieldOS is a specialized execution skill for Harmony, built to coordinate retail rollouts and deployments at scale.
Harmony FieldOS is a specialized execution skill for Harmony, built to coordinate retail rollouts and deployments at scale.
Request a FieldOS Walkthrough
Request a FieldOS Walkthrough
The Challenge
The Challenge
Rollouts Fail at Coordination,
Not Execution
Rollouts Fail at Coordination, Not Execution
Rollouts Fail at Coordination,
Not Execution
When a rollout spans hundreds of technicians and thousands of sites, coordination becomes the bottleneck long before execution does.
When a rollout spans hundreds of technicians and thousands of sites, coordination becomes the bottleneck long before execution does.
When a rollout spans hundreds of technicians and thousands of sites, coordination becomes the bottleneck long before execution does.
Hundreds of technicians, multiple vendors
Hundreds of technicians, multiple vendors
Thousands of locations, tight windows
Thousands of locations, tight windows
Constant exceptions: access, readiness, missing parts
Constant exceptions: access, readiness, missing parts
Status scattered across email, spreadsheets, tickets
Status scattered across email, spreadsheets, tickets
How it Works
How it Works
FieldOS turns rollout plans
into coordinated field execution
FieldOS turns rollout plans
into coordinated field execution
FieldOS turns rollout plans
into coordinated field execution
Harmony assigns work, tracks completion, flags issues as they arise, and rolls everything into a clear, trusted deployment view for leaders and partners.
Harmony assigns work, tracks completion, flags issues as they arise, and rolls everything into a clear, trusted deployment view for leaders and partners.
Harmony assigns work, tracks completion, flags issues as they arise, and rolls everything into a clear, trusted deployment view for leaders and partners.
Plan
Plan
Harmony ingests the rollout plan, locations, milestones, and constraints
Harmony ingests the rollout plan, locations, milestones, and constraints
Harmony ingests the rollout plan, locations, milestones, and constraints
Dispatch
Dispatch
Harmony coordinates assignments and timing across technicians and sites
Harmony coordinates assignments and timing across technicians and sites
Harmony coordinates assignments and timing across technicians and sites
Verify
Verify
Harmony captures completion signals and required proof of work
Harmony captures completion signals and required proof of work
Harmony captures completion signals and required proof of work
Escalate
Escalate
Harmony flags exceptions early and routes them to the right owner
Harmony flags exceptions early and routes them to the right owner
Harmony flags exceptions early and routes them to the right owner
Report
Report
Harmony produces a location-level and program-level view of outcomes, risks, and next actions
Harmony produces a location-level and program-level view of outcomes, risks, and next actions
Harmony produces a location-level and program-level view of outcomes, risks, and next actions
What You Get
What You Get
What you get on day one
What you get on day one
Site
Clarity
Site Clarity
Location-level visibility with a clear definition of “done”
Location-level visibility with a clear definition of “done”
Location-level visibility with a clear definition of “done”
Exception
Control
Exception Control
A consistent way to handle exceptions before they become delays
A consistent way to handle exceptions before they become delays
A consistent way to handle exceptions before they become delays
Two-Way
Comms
Two-Way Comms
Two-way field communication that does not rely on heroics
Two-way field communication that does not rely on heroics
Two-way field communication that does not rely on heroics
Adaptive
Rollouts
Adaptive Rollouts
Reporting that makes leadership updates fast and credible
Reporting that makes leadership updates fast and credible
Reporting that makes leadership updates fast and credible
Trusted
Reporting
Trusted Reporting
Reporting that makes leadership updates fast and credible
Reporting that makes leadership updates fast and credible
Reporting that makes leadership updates fast and credible
Use Cases 1
Built for Retails' Reality
Built for Retails' Reality
Built for Retails' Reality
FieldOS is designed for the store-estate reality, where repeatability and exception handling decide whether programs finish on time.
FieldOS is designed for the store-estate reality, where repeatability and exception handling decide whether programs finish on time.
FieldOS is designed for the store-estate reality, where repeatability and exception handling decide whether programs finish on time.
POS Refreshes
Standardize POS replacements across hundreds of stores without breaking daily operations.
Store network upgrades
Coordinate phased network upgrades with clear dependencies and zero downtime risk.
Self-checkout expansions
Roll out new self-checkout lanes with predictable timelines and store-ready execution.
Remodel cutovers
Manage remodel transitions and system cutovers without disrupting store reopening.
POS Refreshes
Standardize POS replacements across hundreds of stores without breaking daily operations.
Store network upgrades
Coordinate phased network upgrades with clear dependencies and zero downtime risk.
Self-checkout expansions
Roll out new self-checkout lanes with predictable timelines and store-ready execution.
Remodel cutovers
Manage remodel transitions and system cutovers without disrupting store reopening.
POS Refreshes
Standardize POS replacements across hundreds of stores without breaking daily operations.
Store network upgrades
Coordinate phased network upgrades with clear dependencies and zero downtime risk.
Self-checkout expansions
Roll out new self-checkout lanes with predictable timelines and store-ready execution.
Remodel cutovers
Manage remodel transitions and system cutovers without disrupting store reopening.
Use Cases 2
For retail services providers
For retail services providers
If you deliver deployments for major retailers, FieldOS is built for your daily constraints
If you deliver deployments for major retailers, FieldOS is built for your daily constraints
Exception management
Exception management
Site not ready, access issues, missing parts
Site not ready, access issues, missing parts
Verified Closeouts
Verified Closeouts
Proof of work capture and consistent closeout
Proof of work capture and consistent closeout
Credible Reporting
Clean, defensible reporting to retailer stakeholders
Clean, defensible reporting to retailer stakeholders
Predictable Delivery
Predictable Delivery
Fewer “where are we” calls, more predictable delivery
Fewer “where are we” calls, more predictable delivery
Aligned Teams
Aligned Teams
Coordinating internal teams and subcontractors
Coordinating internal teams and subcontractors
Exception management
Site not ready, access issues, missing parts
Verified Closeouts
Proof of work capture and consistent closeout
Credible Reporting
Clean, defensible reporting to retailer stakeholders
Predictable Delivery
Fewer “where are we” calls, more predictable delivery
Aligned Teams
Coordinating internal teams and subcontractors
Use Cases 2
For retail services providers
If you deliver deployments for major retailers, FieldOS is built for your daily constraints
FAQs
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Here’s how FieldOS works with Harmony, technicians, and
real-world deployments.
Here’s how FieldOS works with Harmony, technicians, and
real-world deployments.
Here’s how FieldOS works with Harmony, technicians, and
real-world deployments.
Is FieldOS a separate product from Harmony?
Do technicians need to learn a new system?
Can this work beyond retail?
Is FieldOS a separate product from Harmony?
Do technicians need to learn a new system?
Can this work beyond retail?
Is FieldOS a separate product from Harmony?
Do technicians need to learn a new system?
Can this work beyond retail?
See Harmony FieldOS on your rollout. Get in touch!
See Harmony FieldOS on your rollout. Get in touch!
Request a FieldOS Walkthrough
© 2026 Coworked, Inc. SOC 2 Type II, ISO 27001. All rights reserved.
© 2026 Coworked, Inc. SOC 2 Type II, ISO 27001. All rights reserved.