Introducing Harmony FieldOS for Retail

Introducing Harmony FieldOS for Retail

Harmony FieldOS is a specialized execution skill for Harmony, built to coordinate retail rollouts and deployments at scale.

Harmony FieldOS lets Harmony manage rollouts and deployments at scale, coordinating hundreds of field technicians across thousands of locations. Retail is the first focus.

The Challenge

When a rollout spans hundreds of technicians and thousands of sites, coordination becomes the bottleneck long before execution does.


  • Hundreds of technicians, multiple vendors

  • Thousands of locations, tight windows

  • Constant exceptions: access, readiness, missing parts

  • Status scattered across email, spreadsheets, tickets

When a rollout spans hundreds of technicians and thousands of sites, coordination becomes the bottleneck long before execution does.


  • Hundreds of technicians, multiple vendors

  • Thousands of locations, tight windows

  • Constant exceptions: access, readiness, missing parts

  • Status scattered across email, spreadsheets, tickets

When a rollout spans hundreds of technicians and thousands of sites, coordination becomes the bottleneck long before execution does.


  • Hundreds of technicians, multiple vendors

  • Thousands of locations, tight windows

  • Constant exceptions: access, readiness, missing parts

  • Status scattered across email, spreadsheets, tickets

How it works

Plan

Plan

Dispatch

Dispatch

Verify

Verify

Escalate

Escalate

Report

Report

FieldOS turns rollout plans into coordinated field execution. Harmony assigns work, tracks completion, flags issues as they arise, and rolls everything into a clear, trusted deployment view for leaders and partners.

What you get on day one

By Managed Project

By Managed Project

By Managed Project

Billed monthly for the number of projects Harmony manages at the same time.

No User Fees

No User Fees

No User Fees

Your team works with Harmony over email, chat, and voice. No seat licenses.

Scales With You

Scales With You

Scales With You

Increase or decrease your managed project count as your portfolio changes.

Scales With You

Scales With You

Scales With You

Increase or decrease your managed project count as your portfolio changes.

Built for retails' Reality

POS refreshes

POS refreshes

POS refreshes

Billed monthly for the number of projects Harmony manages at the same time.

Store network upgrades

Store network upgrades

Store network upgrades

Your team works with Harmony over email, chat, and voice. No seat licenses.

Self-checkout expansions

Self-checkout expansions

Self-checkout expansions

Increase or decrease your managed project count as your portfolio changes.

Remodel cutovers

Remodel cutovers

Remodel cutovers

Increase or decrease your managed project count as your portfolio changes.

FieldOS is designed for the store-estate reality, where repeatability and exception handling decide whether programs finish on time.

See Harmony FieldOS on your rollout. Get in touch!

See Harmony FieldOS on your rollout. Get in touch!

See Harmony FieldOS on your rollout. Get in touch!